Dealer Support

At Premier, we understand that having an exceptional dealer network begins with exceptional leadership and support from the top. We go the extra mile for our dealers, providing comprehensive sales and product training supported by professionally printed materials on our products and promotions. To make things even easier, we furnish our dealers with a world class website under their business’s name and tailor it specifically for their location and market. Premier updates and maintains this website, so little or no work is required on the part of the dealer. Information about current sales and rebates is communicated automatically, eliminating confusion while increasing visibility for our dealers and the Premier products they carry.

If questions do arise, Premier provides attentive and knowledgeable customer technical support based entirely in the USA. Calls are answered quickly and courteously by a real person during business hours, 7:30 am to 4:30 pm Eastern Time Monday through Friday. Most questions can be answered and quotes provided in one call. When a call requires more in depth research, such as having an engineer review a request for a custom component, we usually have the required information ready within 24 hours. Turnaround time on all orders is lightning fast, and invoices are sent promptly, by email if desired. At Premier, our dealer network is our family. We stand behind them 100% and will do whatever is necessary to ensure their success.